How quickly can you fix my remote problems?

We can typically diagnose and fix remote control issues within a single visit. Most remote problems are caused by dead batteries, signal interference, or programming issues. Our technicians carry replacement remotes and can reprogram your system on the spot. For more complex issues involving the opener itself, we can usually complete repairs the same day.

What causes remote problems in garage doors?

Common causes of remote problems include: dead or weak batteries (the most common issue), range interference from LED lights or other electronics, worn or damaged remote buttons, antenna issues on the opener, and programming errors. Sometimes the problem isn't the remote at all but the opener's logic board. Our technicians can quickly diagnose the root cause.

Do you offer financing for new carriage-style door installations?

Yes! We offer flexible financing options for all our installation services, including beautiful carriage-style doors. We partner with several financing companies to provide options with competitive rates and terms from 12 to 60 months. Contact us for a free estimate and we'll discuss payment options that work for your budget. We believe everyone deserves a beautiful, functional garage door.

What's included in your 2-year warranty?

Our comprehensive 2-year warranty covers all parts and labor on our installations and repairs. This includes springs, cables, rollers, hinges, openers, and panels. If anything we installed or repaired fails within two years, we'll fix it at no additional cost. Plus, we stand behind our work with a lifetime warranty promise on craftsmanship.

How often should I have my garage door serviced?

We recommend annual maintenance to keep your garage door operating safely and smoothly. During a maintenance visit, we inspect all components, lubricate moving parts, test safety features, adjust spring tension if needed, and identify potential issues before they become costly repairs. Regular maintenance can extend your door's lifespan by 5-10 years.

Surge Protection: Protecting Your Family

2023-12-28 8 min read Mike Johnson

The Hidden Danger of Power Surges

Power surges can occur without warning, damaging sensitive electronics in your garage door opener. Understanding and preventing surge damage protects both your investment and your family's safety. Most homeowners don't realize that their garage door opener contains sophisticated electronics that are vulnerable to electrical spikes.

At Garage Door Coventry, we've seen countless openers damaged by surges.especially after thunderstorms. The good news is that protection is affordable and effective.

What Causes Power Surges?

Surges come from many sources, not just lightning:

Lightning strikes: Most dramatic but not most common cause
Power grid switching: Utility company operations can cause voltage spikes
Large appliance cycling: HVAC, refrigerators, and pool pumps create internal surges
Power outage recovery: Surge when power returns after outage
Tree branches on power lines: Intermittent contact causes voltage fluctuations
Construction nearby: Heavy equipment can affect local power quality

How Surges Affect Garage Door Openers

Modern openers contain circuit boards and microprocessors that are vulnerable to voltage spikes. Damage can range from minor to catastrophic:

Complete failure: Circuit board fried, requires replacement or new unit
Erratic behavior: Random opening/closing, unresponsive to remotes
Programming loss: Remotes and keypads need reprogramming
Safety feature malfunction: Sensors and auto-reverse may fail
Shortened component lifespan: Even small surges cause cumulative damage
Motor damage: Electrical components inside motor can be affected

Why Surge Damage Matters for Safety

When surges damage safety systems, the consequences can be serious:

Auto-reverse may fail, creating crush hazards
Sensors may malfunction, not detecting obstacles
Door may open unexpectedly, creating security risks
Manual release may become difficult to operate

Protection Strategies

Point-of-Use Surge Protector

A quality surge protector rated for motor loads is your first line of defense. When shopping, look for:

Joule rating of 2,000 or higher (higher is better)
Indicator light showing protection status
UL listing for safety verification
Clamping voltage of 400V or less
Response time under 1 nanosecond
Warranty protection for connected equipment

Whole-Home Protection

Consider a whole-home surge protector installed at your electrical panel for comprehensive protection:

Protects all devices in your home
Stops surges before they reach individual outlets
Professional installation ensures proper grounding
Typically costs $200-$500 installed
May reduce homeowner's insurance premiums

Layered Protection

For maximum safety, use both approaches:

Whole-home protector at the panel (primary defense)
Point-of-use protector at the opener outlet (secondary defense)
Quality power strip for any electronics in garage

Insurance Considerations

Check your homeowner's policy regarding surge damage:

Some policies exclude electrical surge damage
Riders may be available for additional protection
Document your opener and installation for claims
Keep surge protector purchase receipts

What to Do After a Surge

If you suspect surge damage, follow these steps:

Don't use the door until inspected
Check if other devices were affected
Test all safety features before resuming use
Look for error codes or warning lights
Call for professional inspection if behavior is erratic

Need your opener inspected after a storm? Contact Garage Door Coventry for a safety assessment. Check out our repair services for comprehensive solutions.

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